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FAQs

How are Saint Joseph Communications and Cedar House related?

Cedar House is brought to you by the same exact people as Saint Joseph Communications. We’ve moved the majority of our old products onto Cedar House, and all of the media published by Saint Joseph Communications will still be available as a product line on Cedar House.

Can I still buy from the old Saint Joseph Communications Store?

The old online store has completely transitioned to CedarHouse.co. This new site is much faster and easier to use across all devices, and you can enjoy new benefits like free shipping on select items!

Will I still be able to access the digital products that I ordered previously from Saint Joseph Communications?

Yes! Your digital products from the old store were emailed to you at the time of purchase. If you no longer can locate your digital files, we would be happy to re-send that file to you.

Do I need to create a new account on Cedar House if I had one on Saint Joseph Communications?

All customers have access to “guest checkout” which doesn’t require an account to be created with Cedar House. However, we strongly encourage you to create an account to make the online checkout process as smooth as possible.

Are the same products that were on SaintJoe.com available on Cedar House?

We have transitioned the majority of products from the old Saint Joe’s website AND we have added some exciting new content as well!

Are there discounts for parishes and schools? How do I place an order for my parish and/or school?

Cedar House offers special discounts for parishes and schools. Feel free to reach out to [email protected] to create your account and learn more about our parish and school resources!

Are there discounts for bookstores? How do I place an order?

Cedar House also offers discounts for bookstores and distributors! Just reach out to [email protected] to get set up.

Are there discounts for colleges and universities?

Yep! Contact us at [email protected] for details.

Is Cedar House a non-profit organization?

Cedar House is a 501(c)3 non-profit organization.

Is there somewhere I can donate to support the Cedar House mission?

Yes! We’d love that. Just visit CedarHouse.co/donate!

How are Cedar House and Daily Catholic Wisdom related?

Cedar House is a co-sponsor of Daily Catholic Wisdom—it’s one of our favorite projects. To learn more about this exciting program, visit CatholicWisdom.org.

How can I find the tracking information for my order?

Tracking information is automatically emailed to you once your order has shipped.

What does Cedar House stand for?

The name "Cedar House" comes from 2 Samuel chapter 7. To get the full story of the name, please be sure to check out our "About Us" page.

Who is working behind the scenes at Cedar House?

The team at 5 Stones works tirelessly to ensure that our Cedar House customers are supported in every way possible. To learn more about 5 Stones, our mission, and the clients we serve, please visit WeAre5Stones.com.

Does Cedar House ship internationally?

Yes, we ship internationally! We also have partners that help us with distribution in Canada (Sunrise Marian) and Australia (Parousia Media).

What is the best way to contact the Cedar House support team?

The best way to get in touch is to email us at [email protected]. You can also call 1-800-526-2151 on weekdays from 9am - 7pm CT.

What is your return and/or refund policy?

We’ll gladly refund your order of audio, video, or print material within 30 days of the purchase date! Returned items must be in restockable condition. Shipping charges are non-refundable. All flash sales such as 20-for-20 CD sets and perishable items like soap are not eligible for return or exchange. Customized items and digital downloads are also not eligible. To initiate your return, please first contact us ([email protected]) for a return authorization number.

What is the average turnaround and shipping time?

Most items are processed in 1-3 business days, and shipping time depends on the method selected at checkout.

What payment methods are accepted?

Most major credit cards accepted as well as PayPal.

How do I sell my stuff on Cedar House?

Reach out to our platform director, Steven Duran! He can be reached via email at [email protected] or via phone at 630-225-7371. Or if you prefer the old-fashioned method, you can send a handwritten letter to him at 1915 Aster Rd., Sycamore, IL, 60178.